Shipping & Delivery

Fulfillment options and free-freight minimums by zone, for wholesale orders.

Free local delivery starting at just $500, anywhere in the Okanagan.

We self-deliver Okanagan orders ourselves, not through a third-party carrier — that's why our local minimum stays this low.

Self-delivery (Okanagan)
Free for orders of $500 or more, delivered by our own team anywhere from Kelowna and West Kelowna to Vernon, Penticton, and Lake Country. Delivery windows are confirmed after checkout.
Carrier shipping
Outside the Okanagan, orders that meet the free-freight minimum for their zone (see below) ship free via carrier. Orders under the minimum aren't marked up — freight is calculated at checkout from the carrier's actual rate for your destination.
Pickup
Pick up your order directly from Kelowna — you'll get a notification when it's ready.

Free-freight minimums by zone

Once your order reaches the minimum for your zone, we cover freight in full. Below the minimum, freight is calculated at checkout — never a flat surcharge.

ZoneRegionFree freight minimum
OkanaganKelowna, West Kelowna, Vernon, Penticton, Lake Country$500
BC Interior & NorthKootenays, Prince George & Cariboo$750
BC Lower Mainland & Vancouver IslandMetro Vancouver, Victoria & Vancouver Island$1,000
Western CanadaCalgary & Edmonton$1,000
Western Canada (Prairies)Saskatchewan, Manitoba$1,500
Eastern CanadaOntario, Quebec & Maritimes$2,500
Remote & Northern regionsYukon, NWT, Nunavut & fly-in/remote communitiesContact For A Quote

What doesn't count toward the minimum

Bulk and oversized items — growing media and soils, fertilizers, and electrical supplies — along with anything classified as dangerous goods, are excluded from every free-freight threshold above. Freight on these items is calculated separately regardless of order size, since they're priced by the carrier on their own weight and handling requirements rather than order value.

If there have been any updates to your shipping and receiving information, let us know so we can update your account. If you have a preferred shipping carrier, we can document that on your account as well.