Returns & Warranty
Placeholder policy — replace with your actual terms.
Contact your account representative within 30 days of delivery to start a return. Products must be unopened and in original packaging unless the return is due to a defect or shipping damage.
Damaged or incorrect shipments should be reported within 5 business days of delivery, with photos where possible, so we can process a replacement or credit quickly.
Refunds are issued to the original payment method, or as a credit memo for net-terms accounts.